Emily
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How do we get one-on-one time with Cloe?
If your membership included time with Cloe, send an email to support@robbinsmadanes.com with the time and date of your availability. It would be best if you can give us three available times for yo...
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How long do I have access to the Student Portal?
You will have access to the calendar & live events such as Power Sessions, Coach Practice sessions (Study Buddy) and Discussion Groups for 6 months (or more if you enrolled during a special enrollm...
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I signed up for the 5 hours of free training but I didn’t get anything.
If you don’t receive emails from us with your free training, check your spam folder or promotions folder if you’re a Gmail user. If you find them there please add us to your safe contacts. If you...
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Is there a discount for couples or organizations?
Yes, we currently offer a discount for couples or spouses who join the training at the same time. We also offer a discount for groups and organizations when 4 or more members join at the same time...
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I can’t access my calendar.
If it is already 6 months past your enrollment, Your access to the live components of the training may have expired, which is why you can't see the Calendar in your Student Portal any longer. Howev...
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Do I have to attend the classes or calls live?
You don’t have to attend the classes or calls live if your schedule doesn’t allow it. If you miss a call you can go to your class calendar and listen to the replay at a time that suits you. The ...
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Where can I access Power Session and other event recordings?
One of the great things about this training is that you don’t have to attend the classes live. To listen to replays, go to your Student Portal and click on the Live Calendar. You will see all li...
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How do I contact support?
The best way to get support is by emailing us at support@robbinsmadanes.com or calling +1(877)325-9040 between 8 am to 1 pm Pacific Time. We'll answer your questions there!
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How do I score the 6 Human Needs Test? My scores don’t make sense.
First, work your way through the quiz answering each question. Give yourself the following points for each question: Yes - 10 points Partly - 5 points No - 0 points Then find the Scoring Key/P...
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How do I score the Archetype Quiz? My scores don’t make sense.
First, work your way through the quiz answering each question. Give yourself the following points for each question: T - True - 10 points ST - Somewhat True - 5 points NT - Not True - 0 points ...